Frequently Asked Questions

Everything you need to know about your numbuzin skincare journey.

Where does numbuzin US ship from and how long does it take?

All orders are processed and shipped from our US-based fulfillment centers. Standard shipping typically takes 3-5 business days depending on your location.

How do I know which numbuzin 'Number' is right for my skin type?

Each of our products is numbered to help you build a customized routine. You can take our skin quiz or refer to the product descriptions which detail the specific skin concerns each number targets, such as hydration, texture, or brightening.

What is your return policy for opened products?

We want you to love your skin. If you are not satisfied with your purchase, we accept returns on both new and gently used products within 30 days of delivery.

Are numbuzin products cruelty-free?

Yes, numbuzin is committed to ethical beauty practices. We do not test our finished products or ingredients on animals.

Can I track my order once it has been placed?

Absolutely. Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Shop Pay and Apple Pay for a seamless checkout experience.